You must cancel on or before the the 7th day if you do not wish to continue, and to avoid being charged the monthly installments. You have 30-days from the date you initiated the trial to request a refund for your first installment. If a refund request is received, you will be given a full refund on the first installment. If the request is received on or after the 31st day after signing up for the trial, no refund will be issued. The processing fee for the trial is non-refundable and will not be returned, regardless of when you cancel. Upon purchase of a 30-day trial your credit card will be billed a non-refundable processing fee, plus shipping, handling and state tax. If you decide to continue with the program, do nothing and you will be automatically charged three equal monthly installments to your card on file starting on the 30th day. If you decide to return the item, you must request to cancel on or before the 30th day and the item must be postmarked within 3 days of the request to avoid further charges. We will cover return shipping on orders within the United States (any orders outside the United States are responsible for any and all return shipping, tariff, custom or other related charges). If you fail to cancel by the 30th day, or your return is not postmarked within 3 days of your request, you will be charged the three monthly installments. Once billed your first installment, you are no longer eligible for a refund (unless a prior request was received and correct actions were taken). If the request is received on or after the 31st day after signing up for the trial, you will no longer be eligible to cancel and will be charged the three monthly installments. International Returns (outside the United States) The processing fee, state tax and any shipping and handling fees for the free trial are non-refundable and will not be returned, regardless of when you cancel. If returning an item, please contact within the stated return period, who will provide you instructions for returning your product(s). You are responsible for all shipping costs and other costs incurred for returning your item (unless otherwise specified). Original shipping costs are non-refundable and your refund will be on the product cost only. The time it will take for your returned item to arrive to us and be processed will vary depending on the shipping method you select. Once received, we will process the refund within one week and your funds should appear within 2 weeks of the return being processed. If you are shipping an item over $75, we recommend adding tracking and insurance to the shipment. We cannot guarantee that we will receive your returned item.
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